| Booking & Payment |
| 1) |
30% deposit payment is due at time of booking to secure date. Cancellation after |
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booking may result in loss of deposit. |
| 2) |
Final payment is due on day of completion. |
| 3) |
Scheduled dates may be subject to unexpected change. |
| 4) |
Payment may be made by cash, cheque or card. Debit cards are free, credit cards +3% |
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| Sealing & Maintenance |
| 1) |
Three coats of seal and two coats of oil are standard. Additional coats are |
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available, please ask. |
| 2) |
Seal longevity is dependent on traffic conditions and maintenace imposed by client. |
| 3) |
We recommend maintaining floor with professional maintanance products only. |
| 4) |
Professional mainenace products and yearly maintenace programmes are available |
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through the office, pelase ask. |
| 5) |
Seals are generally touch dry in 2.5hours, oils in 12hrs. It is the client's responsibility |
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to make arrangements as necessary so as to avoid contact with seals during curing time. |
| 6) |
Whilst BFS will aim for 100% perfection, hand applied seals may not show complete |
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uniformity. Recoating at client's request is chargeable. |
| 7) |
Seals require 3-7 days curing time and should be protected whilst curing. |
| 8) |
Floors should not be covered, nor furniture replaced, until curing process is complete. |
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BFS cannot be held liable for marking to floors after job is complete. |
| 9) |
It is not the responsibility fo BFS to protect floors after job completion. |
| 10) |
BFS reserves the right to change job specification as necessary in order to provide the |
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most appropriate finish for floor. |
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| Sanding Process |
| 1) |
It is the client's responsibility to ensure rooms are completely empty of furniture and |
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other tradesmen at the start of work. Furniture removal service is available, please ask. |
| 2) |
If rooms are not left empty, BFS cannot be held liable for any damage that occurs during |
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removal of furniture. |
| 3) |
We recommend that floors are completed as the final part of a project. |
| 4) |
Our sanding process is 95-98% dust-free. Small amounts of dust will be produced. |
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Where we have to use hand sanding or make repairs this may change. |
| 5) |
Although due care and diligence will be exercised by BFS Ltd, due to nature of machine |
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work decoration and skirting may be liable to marking. BFS Ltd cannot be held liable |
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for unavoidbale marking nor the cost of redecoration. |
| 6) |
Stairs sanding includes sanding/sealing of flats only. Risers/sides by agreement only. |
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| Hours of Work |
| 1) |
Where possible hours of work will be 8am-4pm, Monday to Saturday. However, due to |
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the nature of sealing process, staff may have to make site visits at any time. |
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| Gap Filling |
| 1) |
Due to the natural movement of wood filling cannot be guaranteed and can fail at any |
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time. |
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| Repairs |
| 1) |
Repairs will be made as necessary to make good floor surface unless otherwise |
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instructed by client. Sub-structure repairs will only be made after instruction by client. |
| 2) |
A statement of the structure of repair cost will be made on estimate. Actual cost of |
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repair is only available when repairs have been completed. All repairs are recorded on |
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job sheet. |
| 3) |
Supply of reclaimed timber is in accordance with market availability. |
| 4) |
Reclaimed timber cannot be guaranteed the same colour as existing timber |
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and cannnot be guaranteed worm-free. |
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| Colouring |
| 1) |
All colour samples are representative and may vary due to individual conditions. |
| 2) |
Once colour has been agreed, verbally or otherwise, any changes will be chargeable at |
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full job rate. |
| 3) |
It is the client's responsibility to check colour at moment of application if a true |
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representation is required. Recolouring will be chargeable at full job rate. |
| 4) |
Due to nature of application technique, skirting may be marked during colouring. BFS |
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cannot be held liable for marking or redecoration. |
| 5) |
Complete uniformity is not possible when hand colouring and finishing a floor. |
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| Electrical Supply |
| 1) |
Sanding machinery requires 240v in ready supply. It is the client's responsibility to |
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ensure their power supply is in appropriate condition to undertake work. |
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| Rubbish Removal |
| 1) |
Standard rubbish removal is included in job price unless otherwise stated. |
